FAQs

1. Does your developer, have a team of developers and develop the websites in house?
If No what is the risk involved:

1. There shall no control on the confidentiality of your company info & data. Besides there is no document indemnity arising out of this data pilferage.
2. You have no control on the post development edits / renewals etc.

How to solve this:

1. Ensure the service agreement is explicit and verified.

2. Your Vendor is having a registered company?
If No what is the risk involved:

1. You have a high risk the company may cease to operate with no intimation. Thereby you would have no trace of the website details etc.

How to solve this:

1. Ask for Company registration documents, like COI / S.T. etc.

3. Premises registration and operation registration of the vendor is same?
If No what is the risk involved:

1. Possibility it is a freelancer or a sales reseller or an individual operating from Business center.
2. You have a high risk the company may cease to operate with no intimation. Thereby you would have no trace of the website details etc.

How to solve this:

1. Ask for Company registration documents, like COI / S.T. etc.

4. Does your vendor register your domain in your name?
If No what is the risk involved:

1. You have no control on the domain and cannot exit this vendor.
2. High risk of exorbitant renewal under tag of Maintenance.
3. In the case of unforeseen event, you may lose your domain which will affect your mail & reprographics.

How to solve this:

1. Ensure you are the registrant and all your details are correct. You may do so by verifying on http://shenoyinfotech.in/domain-registration/domain-whois-lookup.php

5. Does your vendor have the ability to provide FTP back up?
If No what is the risk involved:

1. In the event of the domain expiry / hosting failure you have to possibly redo the complete site.

How to solve this:

1. Ask for a backup copy on a storage device.

6. Is your vendor ready to share the Domain control panel details with you?
If No what is the risk involved:

1. You have no control on the domain and cannot exit this vendor.
2. High risk of exorbitant renewal under tag of Maintenance.
3. In the case of unforeseen event, you may lose your domain which will affect your mail & reprographics.

How to solve this:

1. Ensure you are the registrant and all your details are correct. You may do so by verifying on http://shenoyinfotech.in/domain-registration/domain-whois-lookup.php

7. Your vendor is being able to provide hosting more than one year?
If No what is the risk involved:

1. He is a freelancer / outsourcing to sub vendors.
2. There shall no control on the confidentiality of your company info & data. Besides there is no document indemnity arising out of this data pilferage.
3. You have no control on the post development edits / renewals etc.

How to solve this:

1. Ensure the service agreement is explicit and verified.

8. Is there any particular process your vendor follows to achieve the successful completion of your website?
If No what is the risk involved:

1. Expect a communication breakdown resulting in a Gap in the expectation & Delivery

How to solve this:

1. Ask for Checklist that can be adhered to by both parties.

9. Is your vendor ready to provide any support in case of any failure with no cost implications?
If No what is the risk involved:

1. Probably the vendor is not confident or is outsourcing the project.

How to solve this:

1. check multiple referral site developed by the vendor on the Name server which should be ideally common http://shenoyinfotech.in/domain-registration/domain-whois-lookup.php

10. Are you committed about internet visibility immediately on hosting?
If YES what is the risk involved:

1. Expect the communication to be misleading. Internet visibility can be defined as being available on the top pages of the search engines not when you are being located by name or Url but by keywords.

e.g. cataract surgery in Bangalore directs to
https://www.google.co.in/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#safe=active&q=cataract+surgery+in+bangalore

How to solve this:

1. Seek clarification before project & check for confirmation after project.

11. Are you talk about unlimited keywords in SEO?
If YES what is the risk involved:

1. Expect the communication to be misleading. Internet visibility can be defined as being available on the top pages of the search engines not when you are being located by name or Url but by keywords.

e.g. cataract surgery in Bangalore directs to
https://www.google.co.in/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#safe=active&q=cataract+surgery+in+bangalore

How to solve this:

1. Seek clarification before project & check for confirmation after project.

12. Are you been offered software solution without the requirement checklist or POC?
If No what is the risk involved:

1. Expect a communication breakdown resulting in a Gap in the expectation & Delivery

How to solve this:

1. Ask for Checklist that can be adhered to by both parties.